Upp Delivers Flexible IRMS Software
to Meet DotCom Distribution's E-Commerce Demands

Client Profile:

DotCom Distribution is a premier distribution company strategically located in the Northeast to reach 50% of the population by the next day and 75% within 3 days by ground. Engaged exclusively in e-commerce, DotCom ships over $1 Billion a year in inventory for major household names such as Johnson & Johnson, Kenneth Cole, Bliss Health Products, Vineyard Vines, Sirius Satellite Radio, Microsoft, AT&T and IBM.

As consumer buying trends increasingly move toward e-commerce purchases, meeting a 99+% inventory accuracy rate during the chaos and crush of the holiday season can be a challenge for the most advanced distribution models. DotCom Distribution required an event-driven, service-oriented Warehouse Management System that was centrally managed and inherently flexible to meet the needs of its customers.

Solution:

DotCom Distribution desired a technology platform that could grow alongside its customer base. Flexibility in integration technology was essential to quickly bringing a new customer online, while keeping startup costs at a minimum. DotCom Distribution is now able to offer its customers flexible integration options that include basic technologies like flat file transfers, as well as more advanced methodologies, such as secured HTTP sockets and EDI/XML transformations. The IRMS solution operates on redundant IBM AIX server configurations for the highest availability and security.

DotCom Distribution deployed IRMS Warehouse Management at its 300,000 square foot central facility. The implementation effort included project management, business process analysis and mapping, leading system integration, and test development of plans for systems quality assurance and 24 x 7 support.

Business Value:

Upp's IRMS solution has allowed DotCom Distribution to leverage technology, industry best practices and human capital to achieve 100% inventory and shipping accuracy, providing e-commerce customers with simplified management, lower cost and improved control as well as a framework that offers scalability and adaptability to promote operational growth.