Client Profile:

A major Healthcare Payer in the Midwest insuring more than 350,000 residents and over 75,000 non-residents. The company is a multi-year recipient of a National Brand Excellence Award for superior customer service.

To help improve its outstanding quality and service, and achieve the latest government and industry mandates, the organization turned to Upp Technology project based and staff augmentation services for subject matter expertise in security & compliance and project management.

Solution:

Upp Technology managed IT auditing and hardening efforts, in accordance with SOX relevant corporate governance and financials controls as well as HIPAA for compliant electronic data interchange, security and privacy of protected healthcare information, and other such standards including DISA STIGs security implementation guidelines, FIPS processing standards, NIST, ITIL/ ITSM and other best practices.

Charged with ensuring more than 20 security implementations meet or exceed the guidelines and are completed according to an aggressive schedule, Upp Technology project management has been responsible for developing strategic roadmaps and plans and building a PMO, including strategic and tactical approaches for success, enterprise resource planning, processes and procedures, disaster recovery and business continuity planning, developing reusable forms and templates, and more.

Simultaneously, the Upp Technology infrastructure team has augmented internal staff, assisting with IT auditing,