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Upp Supports Global Infrastructure
and Communications of CPG Industry Leader

Client Profile:

This client is a Fortune 50 organization engaged in the CPG Industry, including manufacturing, packing and distribution. In support of the company's continued growth it is necessary to manage the modernization and expansion of its global infrastructure. Support operations must continue to provide service and ensure reliability.

Solution:

Through a staff augmentation model, Upp IT consultants service the day-to-day operational needs of this client's networks. Our consultants install, configure and support the network hardware essential to the global infrastructure including: routers and switches, storage and backup systems, associated operating systems and security software. They are responsible for isolating and replacing failing network equipment, as well as troubleshooting internal and external routing problems. Relied upon to configure new network appliances with the appropriate routing and security, Upp consultants are also involved in the maintenance and upgrade of critical associated software components.

For this client, Upp personnel are crucial in the administration and monitoring of a large-scale, production environment comprised of more than 350 IBM AIX, IBM S/390 (Linux), Sun Enterprise (Solaris) and Windows servers. These servers house the company's SAP and Siebel applications, in addition to countless homegrown IBM Mainframe, Web based, and Java-developed systems. Our IT professioals also installed and administer Enterprise security systems throughout the environment, while routinely taking part in internal audits of Security Policies, and in the evaluation, selection and implementation of Host-based Intrusion Detection Systems.

Business Value:

Upp has been providing Infrastructure Support Services to this client continually since 1996. Our staff augmentation service model has allowed the client to leverage its internal intellectual capital and to manage its vital projects, while contracting support services through a reliable and valued business partner.